Return: You have 14 calendar days to return an item from the date you received it. To be eligible for a return you must first email us and your item must be unused and in the same condition that you received it. Your item must be in the original packaging.Your item needs to have the receipt of proof of purchase.

Contact us: please contact us at info@boteanicals.de for further information

Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If approved, refunds will be made to your original form of payment. You will be responsible for paying your own shipping costs for returning the item.